Terms and Conditions:
By using or purchasing tickets via the Epic Cinemas website the user expressly agrees:
To be bound by the terms and conditions of Use of the website.
That they have read, understand and accept the Terms and Conditions of Use of the website as detailed below.
1. Terms of Sale:
The following terms and conditions apply to all persons who purchase tickets to Epic Cinemas screenings and venues. Please read them carefully.
Tickets sold by Epic Cinemas are subject to the following terms and conditions:
1.1 Tickets are subject to capacity and entry is not guaranteed.
1.2 It is the user’s responsibility to check all tickets before accepting the ticket offer under the online transaction. Epic Cinemas cannot rectify any mistakes after acceptance by the user. All ticket sales are final and non-transferable. Refunds and exchanges will not be made for inadvertently booking the wrong session.
1.3 Age restrictions – It is the user’s responsibility to be aware of and to adhere to age restrictions that are applied to films shown in the Republic of South Africa. Should a Epic Cinemas manager or staff member be presented with a valid cinema ticket, purchased online or by any other means, but by a person not meeting the age restriction requirements attached to the film, the holder will not be allowed access to the venue and no ticket refunds or readmission tickets will be granted.
1.4 If an Open Air movie session is cancelled or terminated by Epic’s management due to adverse weather conditions, tickets will be refunded the following day through the same method you paid. Cancellation is at the discretion of Epic management and can be made prior to or during a screening. Refunds will not be given at the venue for a cancellation or termination of the screening.
1.5 In the event that a session is cancelled by Epic’s management, a notification will be posted on the home page of this website and patrons who booked online and chose to receive the cancellation SMS via mobile phone will be sent a text message.
1.6 If a movie session is cancelled or terminated due to a decision by the host venue or other occurrence outside of Epic’s direct control, Epic will refund the face value of each ticket through the same method the ticket was purchased.
1.7 If a movie session is cancelled or terminated due to mechanical breakdown Epic will refund the face value of each ticket through the same method the ticket was purchased.
1.8 No Cash Refunds for online tickets will be made. Staff working at Epic Open Air Cinema sites are not able to provide refunds.
1.9 Entry may be refused if tickets are damaged or defaced in any way or are not purchased from one of Epic Open Air Cinema’s authorised points of sale.
1.10 Epic Cinemas reserves the right to charge patrons for the replacement of lost or damaged tickets.
1.11 Late arrival may result in non-admittance until a suitable time during the movie.
Epic Cinemas reserves the right to vary the terms of sale at any time. Variations become effective upon posting on the web site. By making a purchase through this site after the terms and conditions have been varied you agree to be bound by the variation.
3. Conditions of Entry:
3.3 Epic does not guarantee entry to persons who have not booked for a specific session.
3.4 Age restrictions – It is the user’s responsibility to be aware of and to adhere to age restrictions that are applied to films shown in the Republic of South Africa. Should an Epic Cinemas representative be presented with a valid cinema ticket, purchased online or by any other means, but by a person not meeting the age restriction requirements attached to the film, the holder will not be allowed access to the venue and no ticket refunds or readmission tickets will be granted.
3.5 Epic Cinemas reserves all rights in terms of admission to venues, regardless of whether or not the ticketholder purchased the tickets online. Upon purchasing a ticket to Epic Open Air Cinema, the purchaser agrees to be bound by the rules and regulations of the venues in which Epic operates, as well as by the Liquor License that applies within each Venue.
3.6 Patrons may not damage or remove any vegetation or property belonging to the venue or Epic Cinemas, whether that vegetation or property is within or outside the designated Epic site.
3.7 Patrons must remain within Epic’s permitted areas where instructed to do so by Epic’s staff or agents.
3.8 Open flames of any sort may not be brought into or used in an Epic Open Air Cinema site.
3.9 Epic reserves the right to eject any person/s who is intoxicated and/or causing a disturbance to other patrons; such person/s will not be entitled to a refund or exchange of tickets.
4.6 Epic Cinemas does not make any representations or provides any warranties in relation to: (a) the accuracy or authenticity of any content on the website; (b) the functionality or operation of the website; or (c) that access to the website will be uninterrupted or that the material on the website or any link to other websites is free from viruses or defects.
4.7 You accept all risks and responsibilities for losses, damages, costs and other consequences resulting directly or indirectly from using this website and any information or material available from it. To the maximum extent permitted by law, Epic Cinemas excludes all liability to any person arising directly or indirectly from using this website and any information or material available from it.
4.8 This website may provide hyperlinks to third party websites. Each link to another website is provided by Epic Cinemas for assistance only. In providing those links, Epic Cinemas does not endorse or make any representation or warranty regarding the linked site or the services or information available via that site. Epic Cinemas is not responsible for any loss or damage arising from your use or access to any linked site.
5. Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
6. E-Commerce and Privacy
The Website www.epiccinemas.co.za sells cinema tickets and confectionery vouchers online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser / user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third party companies outside of the Epic Cinemas Group. Refer our Privacy Notice.
Credit card details are not kept by the Provider under any circumstances.
The Provider’s payment service provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
7. Film and Release Date Information
Information on the website regarding films and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice and should be considered as a guide rather than a fixed schedule. [see also (9)]
8. Copyright and intellectual property rights
Epic Cinemas provides certain information on the website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, Epic Cinemas is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Epic Cinemas or any third party’s intellectual property rights.
9. Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
You agree to indemnify and hold harmless Epic Cinemas, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement.
11. Choice of Law
This website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
12. Participation in Promotions, Competitions and other Site Activities:
12.1 If you choose to participate in a promotion, competition or other Epic Cinemas-sponsored activity (“Website Activity”), you agree to comply with any rules or regulations governing such Website Activity and to the following:
12.2 Prizes are not transferable and/or negotiable. The judges’ decision is final and no correspondence will be entered into.
12.3 No member or employee of Epic Cinemas, and/or any of their affiliated companies and/or agencies, and members of their immediate family; nor members of the sponsors of any competition listed on this page, and/or any of their affiliated companies and/or agencies, and members of their immediate family, may enter any of the competitions hosted partly or in whole by Epic Cinemas.
12.4 Prizes not collected/claimed within 30 days of being won will be disposed of at the discretion of Epic Cinemas. Subject to sponsor conditions/other agreements, Epic Cinemas undertakes to deliver prizes to respective winners only where such winners are located/resident within South Africa.
12.5 Winners of specific competitions accept that certain other conditions may apply as prescribed by Epic Cinemas and/or the respective sponsor of the specific competition.
12.6 Any violation or attempt to violate any of the above rules will result in the immediate disqualification of the transgressor.